Cultivating Social Change
with
Think+DO Tank Foundation
Services
Content Strategy + Branding
Content Type
Content Strategy
Creating social change through the arts
About The Venture
Think+DO Tank Foundation fights poverty and creates systemic change through social enterprise and the arts, inspiring culturally and racially marginalised communities across NSW.
Our Mission
Creating a content strategy to refine the organisation's brand story and communications as a Westpac Community Ambassador assigned to support their invaluable work.
Content Strategy Proposal
Brief content strategy proposal and brand brainstorm to start off talks with the team.
Understanding the Foundation
As a newcomer, I was particularly excited to attend your event as I found some of the language within your comms to be slightly abstract, and wanted to get clear on the objectives and impact of each program and the overall organisation.
I was eager to understand where the inspiration for TDTF came from and how current initiatives are helping to address this. Speaking with Jane gave me the greatest insight and helped me to understand:
TDTF was born out of understanding systemic poverty in the region and how to break out of this
Engaging councils and other entities to help address this was leading to friction and rejection as members were not open to being challenged, taking action, or even recognising the issue and meeting it eye-to-eye
Jane would survey the community on the ground to understand their challenges and dreams for their future—when she also met Afaf!
The team believes in a place-based approach and making initiatives accessible to their community, where they can access a collective hub (Community House) to grow together
TDTF’s initiatives are intended to inspire their community to co-create and take charge of their futures, together
Some of what I love that’s working!
Love the team/supporter/board spotlights on the lead-up to the 10th birthday
Shows how much you cherish and value your people
Helped me to get acquainted with everyone on the day and understand the collective efforts of the team in your day-to-day
Love the visual style being used over socials, especially To Your Door
Font and atmosphere show you’re alternative and creative, is this what you’re going for?
Do we need the visual style across different content types to be more distinct?
Would we like to use the TDTF logo and other brand/program elements throughout posts more often?
Love the Our Impact Visualisation Tool and ways to access your impact in a visual form
Our main focus:
"Am I able to clearly and concisely express my organisation’s mission & vision in a way that the greater public can understand, relate to (where applicable), and engage with?"
Key actions
Evaluate the brand/organisation’s identity
What is the 'vibe' we want to present for our comms and content overall?
Are we playful, inclusive, imaginative, inspired, hopeful, heartfelt?
Conduct a quick content audit
Assess current formatting over socials and comms channels
Build database of best practices and recommendations to be implemented
Assess visual identity
Evaluate style, fonts, colours and make recommendations based on organisation’s overall identity to be presented
Create a brand kit with repeatable brand elements to use consistently throughout—if this is a priority for the org at present or does not already exist
Create content pillars
Portions of our content are to be conversational, informative, light-hearted, in-depth, to help share our message and engage our audience
Schedule when to post which kind of content
Pencil in large campaigns and engaging long-form content to share in the lead-up to them: SEO, reach media platforms to share, press releases
Create your heartfelt origin story
Publish on website and comms to help explain Jane’s journey into founding the organisation
"Our Story" page could be elaborated on
Project Futures does this in a subtle way and helps to engage with their cause
Refine copy to be distinctly memorable
Simplify front-page copy to be more approachable e.g. How can we elaborate on how systemic change is empowered through the arts? How can we make our outcomes tangible to visitors?
Consider adding a banner with stats for an immediate understanding of engagement and impact e.g. — many people impacted, — projects completed, — partners

Example: a section within the Humanitix Case Studies page to help understand their impact
Determine our keywords to optimise SEO and key messaging e.g. fight systemic poverty and exclusion through the arts, for our communities to co-create their futures, together.
The "What We Do" and "Our Story" pages contain strong messaging that can be brought forward
Integrate calls-to-action
Create slides within Instagram carousels to share content if the audience enjoyed
Create incentives for easy reach and engagement where appropriate e.g. follow us and share our post for your chance to win our TDTF artist’s original artwork
Share editions of the newsletter across LinkedIn with a short summary and prompt to subscribe if desired (I enjoy when Startmate does this)
Revise the newsletter
I have recently subscribed but have yet to receive an edition, however, love to take a look at this and review content types and frequency
Order in terms of consistent sections readers can look forward to e.g. This Week at Think+DO, Artist Spotlight, Upcoming Opportunities, A Word From Our Board—you likely have something similar in place
The newsletter is known to be one of the best ways to create genuine affinity with our audience and have them feel included in our work
Optimise all web links & formatting
Quick review of all links e.g. "Our Story" button on the front page does not lead to the desired page
Review pages to ensure layout, heading size, etc are consistent
Assess marketing analytics & A/B testing
Do members of the team currently monitor analytics to assess which types of content receive most engagement and energise our audience?
Review data to direct which content to focus on
Kindly let me know when I can discuss the above with members of your team, and feel free to send through any edits or recommendations.
Looking so forward to working together!
Warmest,
Numa